OPEN is currently experiencing technical difficulties with our Qualtrics forms. This includes our service request forms. If you receive an error message regarding an error with “SSO” when trying to access our forms, please contact [email protected] OR call us at 617-373-4459 to schedule a meeting. Please note that no specific or personal information needs to be included in this request; our team will work to connect you with the correct services.  

What are Confidential Resource Advising Services?


The Office of Prevention and Education at Northeastern’s (OPEN) Confidential Resource Advising (CRA) Services provide restorative-informed assistance for Northeastern students who have been accused of any form of sexual violence.

What do CRA Services offer? 


OPEN Staff who provide CRA services work to understand the needs of students and provide options for next steps based on those needs. Some options they can assist with include: 

  • Connecting students to campus partners to establish interim remedies available (i.e., no-contact orders, housing changes, academic support)  
  • Providing referrals for ongoing counseling and/or legal services  
  • Accompanying students through a University process  
  • Explaining Northeastern’s policies, reporting and investigative processes, including their rights 
  • Determining what resources could be useful to meet student’s needs and expedite connections 

What does confidentiality look like? 


All OPEN staff members are considered Confidential Employees according to Northeastern University policy.  

This mean that any information disclosed about sexual assault, domestic violence, stalking, or sexual harassment during Confidential Resource Advising will not be reported to the Office for University Equity and Compliance (Title IX), the Office of Student Conduct and Conflict Resolution, or any other campus office. Exemptions to this include: 

  • When given permission to share information by the person who disclosed it; 
  • When there is an imminent threat of harm to self or others; 
  • When the conduct involves suspected abuse of a minor under the age of 18 or of an elder; 
  • When otherwise required by law or court order. 

Most faculty and staff are considered “Mandated University Reporters” meaning that they are obligated to notify the Title IX Coordinator if they are made aware of an incident of sexual violence. 

Besides the Office of Prevention and Education at Northeastern (OPEN), other confidential resources include University Health and Counseling Services (UHCS) staff on the Boston Campus, Counseling and Psychological Services (CAPS) on the Oakland Campus, Sexual Violence Liaison Officers on the London Campus, and Spiritual Advisors at The Center for Spirituality, Dialogue and Service. 

How can I connect with CRA services? 


The best way to connect to Confidential Resource Advising services is to fill out OPEN’s Sexual Violence Service Request Form and select “Confidential Resource Advising”. You will need to log in with your Northeastern credentials.  

Email [email protected] with any additional questions about CRA services. OPEN staff monitor appointment requests and email Monday through Friday, 8:30 AM to 5 PM ET, and will reply to requests as soon as possible.